By purchasing merchandise on our web site ( or physical store locations:

Henri's Cloud Nine 110 N. Market Street Minerva, Ohio 44657

Henri's Cloud Nine 8597 Sancus Boulevard at Polaris Columbus, OH 43240

it is understood that we do not accept returns, issue exchanges or offer store credits. Items purchased online from any "Sale" category is clearance merchandise from our two store locations and is sold as is..